Patients are requested to telephone before 10:00 if a visit is required that day.
Emergency visits will only be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls.
Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.
Request for Home Visits
At this very busy time of the year all staff at Baslow Health Centre are working hard to meet the demands of patients requesting to be seen. In order to do this it feels timely to remind all our patients that a request for a home visit should only be made for those who are truly housebound. "Housebound" means that you are physically unable to leave the house and only applies to a very small minority of patients.
For you, the patient, it is always far better to be seen at the surgery where an individual can be better examined and investigated. Please also bear in mind a doctor can see approximately 4 -6 times as many patients in the surgery as they can patients who request home visits.
There have been some recent examples of wasted professional time, when patients who have stated that they are housebound are then found to have walked along to the local shop or gone to the hairdresser when a nurse or a doctor has called on a home visit.
Not having a car does not make an individual housebound and the NHS expects you to find transport for yourself. However as a surgery we do appreciate that the public transport locally is limited. You should make yourself aware of the Bakewell & Eyam Community Transport (BECT) 01629 641920, which offers a wonderful service. If you need to book transport in advance for any reason then please inform the surgery staff and they will always try and accommodate your request for a surgery appointment on the day you need and at a time you need.
For those who offer lifts to patients it is our experience that they are always very grateful to the neighbours, family, and friends who help them into the surgery for their health care.
Despite this statement about the scarcity of NHS resources please be aware the truly housebound will ALWAYS be accommodated when requesting a visit. Please also be aware housebound status varies for some people. You may have an illness that prevents you from walking or leaving the house which would mean you need a doctor or nurse to visit you at home. However when you are well again this might improve and you would no longer be housebound.